Thinking

Field notes

Short reflections that connect what I build and explore in my life to how I show up in sales and leadership. As this site grows, this is where I’ll add new writing.

What framing a roof taught me about building a territory

Personal project · Sales mindset

When I started framing a roof overhang, I learned very fast that looks can be tricky. From the ground, it seemed like a small project. Once I got into measurements, pitch, and lumber, I saw how much planning it really needed. If I guessed or rushed, the roof would sag or pull away from the house later.

A sales territory is the same way. On paper, it can look simple. You see a list of accounts and think you just need more calls or more emails. But when you look closer, every account has its own weight and its own history. If you do not plan for that, the whole thing can feel crooked and unstable.

With the roof, I had to ask basic questions. How long will each board be. Where do the studs line up. How will this hold in wind and snow. In sales, I ask similar basic questions. Who are the real people I must reach. What problems do they care about. How does this deal help their business, not just my quota.

When the overhang was finally up, it felt solid and clean. It would not win any design awards, but it did its job and will last. That is what I want from a territory plan. It does not need to be fancy. It needs to be real, repeatable, and able to hold more weight over time without falling apart.

Scouting, trust, and long sales cycles

Scouting · Relationships

Working with Scouts taught me a lot about trust. If I say we will be off the trail by dark, they watch to see if that happens. If I promise to listen to their ideas, they notice if I talk over them. Little moments matter. Over time, those moments tell them if they can count on me or not.

Long sales cycles feel very similar. A customer will not trust me only because I have a title or a logo. They watch the small things. Do I call when I say I will. Do I follow up with clear notes. Do I admit it when I do not know an answer. Each touch either adds a small brick of trust or takes one away.

With Scouts, I try to make every step a bit easier for them. I help them read the map, but I let them choose the route. I show them how to pack, but they carry their own gear. In sales, I try to do the same thing. I make the next step clear. I help the customer see the problem and options. I do not try to carry the whole decision for them.

In both settings, trust does not show up all at once. It grows slowly when people see that I care about them, not just the outcome. That is why I treat each email, call, and meeting like a small chance to prove I am on their side. When a big decision finally comes, that long line of small choices is what makes yes possible.